Refunds/Cancellation Policy
At Rasul Al Malahim, we strive to curate unforgettable travel experiences. To ensure the best possible service for all participants and secure necessary logistics, cancellations and refunds are not possible once a tour is booked. However, in the event of certain natural calamities, refunds will be processed within 7-10 business days.
Planning and PreparationWe invest significant time and resources into planning and preparing for each tour. This includes securing accommodations, transportation, activities, and local guides well in advance. Once a booking is confirmed, these arrangements become finalized, making cancellations and refunds impractical.
Making Informed ChoicesWe encourage you to thoroughly review our tour descriptions and itineraries before booking. These detailed overviews provide comprehensive information about destinations, activities, and inclusions. It's important to choose a tour that perfectly aligns with your expectations and travel style to maximize your enjoyment.
Exceptions - Unforeseen CircumstancesIn rare instances where unforeseen circumstances beyond our control significantly impact a tour (e.g., natural disasters, travel restrictions), we will explore alternative options. This may include rescheduling dates or offering a travel credit for future use.
Travel Insurance RecommendationWe highly recommend purchasing travel insurance to protect yourself from unexpected situations that might prevent you from participating in the tour.
Thank you for your understanding!